mushq.com

FAQ

Find quick answers to common questions about our products, orders, shipping, returns, and customer support—here to help!

Shopping Information

We accept all major credit cards, debit cards, PayPal, and other secure payment options to make checkout easy and safe.

Once your order ships, you’ll receive a tracking number via email to monitor your package’s delivery status in real-time.

We offer free returns within 30 days of purchase. Items must be unused and in original packaging for a full refund.

Payment Information

We accept Visa, MasterCard, American Express, Discover, PayPal, and other secure payment options for your convenience.

 

Yes! We use advanced encryption and secure payment gateways to protect your personal and financial information.

 

Currently, we do not offer installment plans, but we accept all major credit cards and PayPal for full payment.

Orders and Returns

We process orders quickly, but if you need to change or cancel, please contact us within 1 hour of placing your order.

 

To return an item, go to our Returns page, fill out the return request form, and follow the provided instructions. Returns are free within 30 days.

 

Refunds are processed within 5–7 business days after we receive your returned item and verify its condition.

Do you offer international shipping?

Yes, we ship worldwide! Shipping fees and delivery times vary depending on the destination.

How do I know which size to order?

Each product has a detailed size chart. We recommend checking the measurements before placing your order for the best fit.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track orders and access exclusive offers.

What if I received a damaged or incorrect item?

We’re sorry! Please contact our support team within 48 hours of delivery and we’ll arrange a replacement or refund.

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+92-309-837-1133